As all our items are handcrafted and made in London, England, we work in small production batches and often make to order
If the item is in stock, we can dispatch the same day. Occasionally, items shown online may sell out before we can update the website. If your order is very urgent, please email us at email@example.com or call us on +44 (0)20 89954722 to confirm availability.
Our turnaround times for pieces when not in stock vary from 1–3 weeks. If we have the materials in our workshop it can be as quick as 1 week to deliver but sometimes depending on the gold-plating (vermeil) process this may take up to 2 weeks and if we have to order our materials it could take up to 3 weeks.
Commissioned pieces can take 4–6 weeks depending on the design and making process but this will be discussed with you accordingly.
For our rings: please allow 7-10 days for resizing. If you are buying this piece for a gift and need it for a specific date, please call the studio on +44 (0)20 89954722 or email us at firstname.lastname@example.org to check availability and turnaround times.
|Delivery Summary||Received by You||USD|
|USA & CANADA - UPS||2-3 working days||35.00|
|UK - Royal Mail Special Delivery||Next Day (excl. SAT/SUN)||15.00|
|EUROPE - UPS||2-3 working days||25.00|
|REST OF WORLD||2-3 working days||45.00|
- USA & Canada - UPS: Orders to the USA & Canada are sent using UPS and will arrive within 2-3 days. Price - $35.00
- UK - Royal Mail Special Delivery: Orders using Royal Mail Special Delivery will arrive before 1pm the next day. Price - $15.00
- European Delivery is by UPS and will arrive within 2-3 working days. Price $25.00
- Rest of World Delivery is by Tracked & Signed Delivery and arrives within 2-3 working days. Price $45.00
How will my Jewellery arrive?Your order will arrive in an unbranded padded envelope or a small unbranded cardboard box, if it’s for various items. Each piece will be in a branded Ana Verdun London box with a ribbon and beautifully wrapped in tissue paper. A branded Ana Verdun London carrier bag will be always included in your parcel.
For your 18ct gold, platinum and pieces of a higher value, you will receive your jewellery in our premium handmade leather boxes, specially made and designed with Ana’s exquisite petrol teal colour and embossed logo. A box to treasure!
Further Information-Parcels to a business address will be delivered to the designated delivery point at the chosen business address, not directly to the recipient. To check on the status of an order or verify delivery, please check your online account or email us at email@example.com or call us on +44 (0)20 8995 4722
-Transactions are processed in pounds sterling.
Please note: If the package you receive is damaged or open please do not accept the delivery and contact us immediately to arrange a replacement. The package will be returned to us automatically.